Flight Protection included on eligible bookings
Your Travelling, Simplified
Namaste Udan makes booking and managing your air travel simpler. Search and book domestic and international flights, with Flight Protection giving you a choice if your airline cancels — an alternative flight at no extra cost or a full refund.
Free on eligible bookings
Domestic & international
24×7 disruption monitoring
WHY WE EXIST
Travel should be simple, even when plans change
Booking a flight is only one part of travelling. When an airline cancels your flight, what happens next can quickly become complicated. Namaste Udan is built to make that experience simpler — from finding and booking your flight to helping you navigate disruptions when they happen.Airlines searched
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domestic and internationalAirports covered
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across India and beyondProtected bookings
Eligible bookings with Flight ProtectionTHE FLIGHT PROTECTION GUARANTEE
Your airline cancels. You choose what happens next.
When your airline cancels your flight, Namaste Udan gives you two options — an alternative flight at no extra cost or a full refund. We find the available alternatives, put the choice in your hands, and help you get back on track.Rebook — no extra cost
Choose an available alternative flight and continue your journey without paying the fare difference, subject to applicable Flight Protection terms and availability.Full refund to source
Prefer not to travel? Choose a full refund to your original payment method, subject to the applicable terms.
You choose. We take care of the rest.
STEP 01
We spot the disruption
We continuously monitor your booking and live flight status, so we can act as soon as your airline cancels.WHAT ACTUALLY HAPPENS
When your flight is disrupted, we work behind the scenes.
From monitoring your booking to finding alternatives, Namaste Udan handles the work so you don't have to spend time figuring out what to do next.STEP 1
From the moment you book, we continuously monitor your airline booking and live flight status. This helps us detect cancellations and other relevant disruptions as early as possible.We watch your booking
Checked continuously in the 72 hours before departure
STEP 2
If your airline cancels your flight, we quickly check whether your booking is covered by Flight Protection. If it isn't covered, we'll tell you why.We check your cover
Coverage is typically checked within a minute of detection
STEP 3
If your disruption is covered, we search for available alternative flights and look for suitable options for you. We present these alongside a full-refund option, so you can compare your choices.We find your options
Alternative flights and a full refund, side by side
STEP 4
Choose the alternative flight that works for you and we'll arrange the new booking and send your updated travel details. Or choose a full refund and we'll process it back to your original payment method.You choose — we do the rest
Rebook or refund — you decide, we execute
WHEN PLANS CHANGE, THE CHOICE STAYS YOURS
Flight cancellations are stressful enough. You shouldn't also have to spend hours figuring out your next move.
With Flight Protection, Namaste Udan monitors your booking, checks your coverage and finds available options when your airline cancels. You decide whether to continue your journey on an alternative flight or take a full refund.No automatic rebooking. No unnecessary waiting. Just clear options and your choice.What's covered — and what isn't
Flight Protection covers airline-initiated cancellations on eligible bookings. Here's what that means in practice, so there are no surprises at the airport.Covered
- Your airline cancels your flight
- The airline withdraws or reschedules your flight so much that your journey no longer works — within the Flight Protection terms
Not covered
- Disruptions outside the airline's control, such as weather closures or air-traffic restrictions
- Missing your flight because check-in or boarding closed before you arrived
- Changes or cancellations you make yourself — these follow the airline's fare rules
- Onward travel booked separately from this ticket
ABOUT NAMASTE UDAN
Why we started with the worst day
Every travel site is good at the easy part. Search, compare, pay — the industry solved that a decade ago. But what happens when the airline cancels your flight? A 6am cancellation message can quickly turn into a helpline queue, limited alternatives and fares that have doubled since you booked.We started with that problem.Instead of building another booking platform and adding disruption support later, we built the recovery experience first — and designed the booking journey around it. Namaste Udan continuously monitors active bookings, checks whether a disruption is covered, finds available alternatives and puts those options in the traveller's hands, alongside a full-refund option.Because when your plans change, the system should do the work — not the traveller.What we hold ourselves to
Four commitments, backed by things we have built into the product to keep us accountable.The guarantee is free, or it isn't a guarantee
Flight Protection comes at no extra cost on eligible bookings, with no separate opt-in or additional charge. We believe protection should be part of the experience, not another product added to your bill.You should see the whole price
Our service and convenience fees are clearly shown in the price breakdown alongside the airline fare and other applicable charges. The total should never change without showing you exactly why.Say what happened, not what's convenient
If a payment is reversed, a disruption isn't covered, or a fare changes, we'll tell you clearly what happened and what you can do next. No confusing explanations. No hiding behind fine print.Know sooner. Act sooner.
We continuously monitor your booking and relevant airline updates for disruptions. When we detect a cancellation or other covered disruption, we can start checking your protection and looking for available options as early as possible.Everything you need, in one place
From free Flight Protection to the small conveniences that make booking and travelling easier.Free Flight Protection
Included at no extra cost on eligible bookings, with no separate opt-in or additional charge. If your airline cancels your flight, you can choose an available alternative flight or a full refund, subject to the applicable terms and availability.Domestic & international
Search flights from full-service and low-cost carriers across India and beyond. Book one-way, round-trip or multi-city journeys in one place.Travel Insurance
Add optional travel insurance at checkout for additional protection beyond Flight Protection — covering situations that a rebooking or refund may not address.Auto Web Check-in
Let us handle check-in for you on eligible domestic flights, so your boarding pass is ready without the last-minute scramble.Transparent fares
See the airline fare, service fee, convenience fee and other applicable charges clearly in your price breakdown. The total should never change without showing you why.Refer & Earn
Invite a friend to book with Namaste Udan. When they complete their first trip, you both receive a discount code towards a future booking, subject to the applicable terms.Where India is flying
Goafrom ₹3,120
Delhifrom ₹4,450
Jaipurfrom ₹3,890
Keralafrom ₹4,210
Udaipurfrom ₹4,980
Hyderabadfrom ₹3,640
Lehfrom ₹6,340
Dubaifrom ₹12,890
Refer a friend, you both winInvite someone to Namaste Udan. When they complete their first trip, you both get a discount code for your next booking — one more reason to travel together.
Frequently asked questions
Booking, disruptions, refunds and what makes Namaste Udan different — answered plainly.Namaste Udan is a smart online flight booking platform that makes air travel simpler and more reliable. You can search, compare and book domestic and international flights from multiple airlines. With Flight Protection included on eligible bookings, if your airline cancels your flight, you can choose an alternative flight at no extra cost or a full refund, subject to the applicable terms and availability.
Most flight booking platforms help you find and book your ticket. Namaste Udan goes a step further by supporting you when your travel plans change. If your airline cancels your flight, Flight Protection gives you the choice of an alternative flight at no extra cost or a full refund, subject to applicable terms and availability. You choose what works for you — we take care of the rest.
Because your journey doesn’t end with booking. If your eligible flight is disrupted, Namaste Udan helps you find an alternative flight at no extra cost. If a suitable alternative isn’t available, you can choose a full refund. With Namaste Udan, you don’t just book a flight — you book with greater confidence.
Yes. You can book flights on Namaste Udan 24x7. Our customer support team is available during the published support hours and through the listed support channels to help with your queries and bookings.
If your airline cancels your flight and your booking is eligible for Flight Protection, Namaste Udan will show you available alternative flights. You can choose an alternative flight at no extra cost or opt for a full refund — you choose what works best for you.
We’ll do our best to find an available alternative flight for you. Availability depends on the flights offered by the airline and its partner airlines. If no suitable alternative is available, you can choose a full refund, where applicable.
Yes. You can choose what works best for you. Once your options are available, you can select an alternative flight at no extra cost and continue your journey, or choose a full refund. We’ll take care of the next steps based on your choice, subject to the applicable terms.
We work to show you eligible alternative flight options as quickly as possible after a disruption is detected. In most cases, your Flight Protection eligibility is checked immediately, after which we begin searching for available alternatives. The exact timing depends on flight availability and the nature of the disruption.
If your airline cancels your flight and your booking is covered by Flight Protection, you can choose a full refund. If you cancel your flight yourself, the refund is processed according to the airline’s fare rules and refund policy.
No. If you booked through Namaste Udan, you won't pay extra for an eligible alternative flight. Namaste Udan covers the additional fare, subject to the applicable Flight Protection terms.
You’ll receive timely updates through SMS, email, WhatsApp (where available), or mobile app notifications, depending on the contact details and notification options available for your booking.
Yes, if permitted by the airline and your fare rules. Any applicable cancellation charges, change fees or fare differences will be shown to you before you confirm the change.
Flight Protection is available on eligible domestic and international flight bookings made through Namaste Udan. Eligibility depends on the booking and the applicable Flight Protection terms.
Still have a question?Talk to us