Free on every booking

When the airline cancels, the choice stays yours

If your airline cancels your flight, Namasteudan gives you a choice — take an alternative flight at no extra cost or get a full refund. No automatic rebooking, no waiting on hold, and no decisions made for you. You choose. We take care of the rest.

Search flights See how it works

What actually happens

When your flight is cancelled or disrupted, Namasteudan works behind the scenes to find out what happened, check your protection and give you options.

STEP 1

We watch your booking

From the moment you book, we continuously monitor your airline booking and live flight status. This helps us detect flight cancellations as early as possible.

Checked continuously in the 72 hours before departure

STEP 2

We check your cover

If your airline cancels your flight, we quickly check whether your booking is covered by Flight Protection. If it isn't covered, we'll tell you why.

Coverage is typically decided within a minute of detection

STEP 3

We find your options

If your disruption is covered, we search for available flights on the same route and look for the best alternatives for you. We show these alongside a full-refund option, so you can compare your choices.

Alternative flights and a full refund, side by side

STEP 4

You choose — we do the rest

Choose the alternative flight that works for you and we'll arrange your new booking and send your updated boarding pass. Or choose a full refund and we'll send the money back to your original payment method.

Rebook or refund — you decide, we execute

ALWAYS WATCHING

The monitor never clocks off

It polls the airline's own reservation record and a live status feed around the clock — including the 3am cancellation nobody is awake for.

YOUR CALL

You pick a flight — or your money back

By the time most travellers read the airline's apology, the alternatives are already waiting on their trip, next to a full-refund option. They choose; we do the rest.

What happens when your flight is cancelled

Here's how the process works, step by step — from the moment we detect the cancellation to getting you on your chosen flight.

Delhi → Mumbai · Cancelled by the airline

01
Disruption detectedIndiGo cancelled 6E-179. We detected the cancellation and started checking your Flight Protection.
02
Protection confirmedYour cancellation is covered, so we started looking for alternative flights.
03
Alternatives foundWe found two available same-day flights on your route.
04
You chooseYou reviewed the options and chose 6E-641 at 11:05.
05
Your flight is bookedWe booked your chosen flight and sent your updated boarding pass.
06
You're all setYou're confirmed on 6E-641 with seat 12A — at no extra cost.

What's covered — and what isn't

Flight Protection covers airline-initiated cancellations on eligible bookings. Here's what that means in practice, so there are no surprises at the airport.

Covered

Your airline cancels your flight
An airline-caused disruption affects your confirmed journey
Airline operational, crew and technical cancellations
Applicable disruptions covered under Namasteudan Flight Protection

When covered, you get the choice: an available alternative flight at no extra cost or an instant refund.

Not covered

Cancellations caused by weather, ATC restrictions, or other events outside the airline's control
Missed flights due to late check-in or late arrival at the airport
Changes or cancellations requested by you
Large-scale delays, cancellations and operational disruptions

If your booking isn't covered, we'll still guide you on the available options, subject to availability and the Terms & Conditions.